Terms of Service

These Terms of Service ("Terms") govern your use of our services and website. By booking an appointment or accessing our website, you agree to be bound by these Terms.

1. Services

Hands Manchester offers skincare and wellness treatments as outlined on our website. All services are subject to availability and may change without notice.

2. Bookings & Payments

  • Appointments can be booked via our online system, in person, or by phone/email.

  • A non-refundable 50% deposit will be required at the time of booking.

  • We accept card and cash payments.

3. Cancellations & Late Arrivals

  • Cancellations: Please provide at least 48 hours' notice to cancel or reschedule.

  • Late Cancellations/No-Shows: A fee of 100% may be charged for cancellations made with less than 24 hours’ notice or for missed appointments.

  • Late Arrivals: Arriving late may shorten your treatment time to avoid disruption to following appointments. Full payment will still apply.

4. Client Responsibilities

  • Please inform us of any medical conditions, allergies, skin sensitivities, or recent surgeries before your treatment.

  • You must be over the age of 18 to receive treatment unless accompanied by a parent/guardian.

  • We reserve the right to refuse service if a client is under the influence of drugs or alcohol, or behaves inappropriately.

5. Health & Safety

  • We follow strict hygiene and safety protocols in line with UK health regulations.

  • If you have symptoms of illness, please reschedule your appointment. We reserve the right to refuse treatment if we believe it may affect your health or ours.

6. Liability

  • While we take every precaution to ensure your safety, we are not liable for any adverse reactions unless caused by proven negligence.

  • It is your responsibility to follow aftercare advice provided.

7. Intellectual Property

All content on our website (logos, images, text, etc.) is owned by Hands Manchester and may not be used without written permission.

8. Privacy

We process your data in accordance with our Privacy Policy. By booking or submitting personal information, you consent to our data practices.

9. Changes to Terms

We may update these Terms from time to time. Continued use of our services or website constitutes your acceptance of any changes.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

11. Contact Us

If you have any questions about these Terms, please contact:
grace@handsmcr.co.uk